Delete your account

In the app

Open the Account tab → Delete account, type your password, then confirm.

On the website

Sign in at goegyypt.com → Dashboard → Profile → Delete account.

If you can't sign in

Contact us from your registered mobile number using the details below; we will verify you and delete the account within 30 days. You can also reset your password from the sign-in screen and delete it yourself.

Before you delete

An account can't be deleted while it has an ongoing booking (an unpaid booking still on hold, or an upcoming or current stay or trip), whether you are the guest or the host. Cancel it or wait for it to end. If you are a host with money still being settled, contact us first.

Deleted immediately

• Your name, mobile number, email, username, password and profile photo.
• Your registered devices and notification tokens, favorites and notifications.
• For hosts: business name, verification documents and payout details. All your listings stop showing.
• Your name and number in inquiries you sent to property owners.

You are signed out everywhere, and your number becomes free to register again as a new account.

What we keep

• Booking and payment records, without your name or number, for as long as tax and accounting law requires.
• Messages you sent stay with the other person in the conversation, shown as from “User”.
• Your reviews stay published, without your name.

Copies may remain in backups for a limited time before they are overwritten automatically.